1. Pennant Software Pty Ltd (hereafter, ‘Pennant’) is considered the sole owner and provider of any software provided to the purchaser or end-user. Title, ownership and intellectual property rights relating to the identifying names, logos and content of the acquire-vocab platform and its downloadable content, and the Pennant Bookkeeper Suite software (hereafter, ‘our software’). Our software and its associated downloadable content are protected by copyright law, prohibiting the reproduction, reverse-engineering or disassembly of supplied applications and their supporting documentation except for immediate personal use.

You may not rent, lease, circumvent or redistribute the acquire-vocab app, or Pennant Bookingkeeping Suite software app or any associated content, up to and including decompiling, reverse-engineering or disassembling the work of Pennant Software Pty Ltd and its associated agents.

2. Software provided by Pennant may be subjected to additional licensing terms imposed by the operating body of the digital marketplace from which they were purchased. These may include in-app purchases via a mobile device that are subject to the policies and licensing of Apple Inc. or Google LLC, through the App Store and Google Play store respectively. Any application available for download that is listed as ‘free’ is permitted for use in a trial capacity without prior payment. Pennant Software Pty Ltd does not guarantee full functionality of these applications without a purchase. End-users requiring refunds may be required to follow any guidelines outlined by the operating body behind their chosen purchase platform.

At present, digital purchasing functionality is present only within acquire-vocab, in the form of Stories. These stories expand upon acquire-vocab’s language learning capabilities. Any purchase of a Story license through a digital storefront grants the user an exclusive license to download and operate a singular named Story on a device designated by the user. A limited trial is available for many of these Stories. These limited trials do not restrict functionality of the acquire-vocab app, instead limiting the range of content available for end-users to access within the Story. There is no warranty associated with trialling a Story.

3. Users may be offered a refund in the event that a fault or inability to operate our software is provably deemed to lie with the application’s internal coding or any factor able to be controlled by Pennant that may have influenced the end-user’s choice to purchase our software. As outlined above, end-users requiring refunds may be required to follow any guidelines outlined by the operating body behind their chosen purchase platform.

4. Users may be offered a refund in the event that a fault or inability to operate our software is provably deemed to lie with the application’s internal coding or any factor able to be controlled by Pennant that may have influenced the end-user’s choice to purchase our software. End-users requiring refunds may be required to follow any guidelines outlined by the operating body behind their chosen purchase platform.

5. Pennant Software Pty Ltd collects end-user suggestions in the form of feedback functionality within its software products, and through its customer service platforms. In limited circumstances, end-users may be compensated for their provided feedback. At present, this is restricted to acquire-vocab, wherein which Pennant Software Pty Limited will provide a license at no cost for a single Story, should an end user’s suggested feedback be accepted and implemented into a later release of the Story, or the acquire-vocab app.

6. Pennant Software Pty Ltd allows for a period of twelve months from the original date of purchase that our software will achieve substantial function similar to that described in the supporting documentation. Our software enjoys ongoing development subject to a ‘software as a service’ model, and it is not claimed by Pennant that our products are free of error or interruption. Pennant Software Pty Ltd will work to resolve any experienced issues within a reasonable timeframe.

For acquire-vocab, Pennant Software Pty Ltd allows for a period of twelve months from the original date of purchase that a particular Story and the acquire-vocab app will achieve substantial function similar to that described in the supporting documentation. If a particular Story cannot be operated due to a fault in the function of the Story itself, or due to issues identified as those of the acquire-vocab app itself, it is requested that end-users contact Pennant Software Pty Ltd.

In the event of an unresolvable issue with an individual Story or within acquire-vocab itself, Pennant Software Pty Ltd will provide a full refund of the price paid for the affected content. However, Pennant Software Pty Ltd continues to develop and expand the functionality of acquire-vocab in an ongoing ‘software as a service’ capacity. A refund will not be offered in the event that an update is provided that remedies the experienced issue.

7. All Pennant Software products are subject to a privacy policy, available for viewing at (LINK), and included in the supporting documentation supplied alongside the product itself. Pennant Software Pty Ltd collects and stores data necessary to the provision of its web platforms. Information may be collected from visitors to Pennant Software Pty Ltd’s primary website (pennantsw.com) and the websites associated with the acquire-vocab platform, and the Pennant Bookkeeping Suite software. This information may identify the device used, the user’s approximate location, and which pages that the user navigates to. This information is used by the company Pennant Software Pty Ltd and its associated agents for administrative purposes and in the interest of improving the end-user experience of our digital platforms. This information is used only for the purposes indicated above. This information will not be sold or otherwise disclosed to third parties without prior written consent from its users or licensees.

8. If you believe your privacy to have been infringed upon or that your data has been misused in a way otherwise undisclosed throughout our privacy policy, please do not hesitate to contact Pennant Software Pty Ltd. Please provide any and all documentation both describing and supporting your concerns to allow for a resolution to your query.

9. Under no circumstances will Pennant Software Pty Ltd be liable to the purchaser, or any other person, for any indirect, special, incidental or consequential damages of any character, and will not be liable for any damage in excess of the original purchase price paid for any in-app content.