Support

Pennant Software is committed to providing ongoing support to consumers and licensees of its software packages and products, including the acquire-vocab platform and its downloadable content, the Pennant Bookkeeper suite and the Pennant Investor software, in adherence with the terms and conditions outlined for both the associated software and any agreed upon purchasing contracts. Additionally, we remain open for correspondence regarding the Pennant Academic publishing house.

All enquiries will be considered by a member of Pennant Software’s customer service team.

Please provide any and all supporting documentation relevant to your enquiry, up to and including screenshots and error codes, that may assist our team in reproducing your reported issue. Additionally, please provide some general information reporting the manufacturer, operating system, system software version and network carrier of your device to assist in isolating any congruent factors, as well as details proving your initial purchase.

If your correspondence relates to a suspected breach of our privacy policy, please ensure that all documentation supporting your claim is provided within reasonable time. Pennant Software Pty Ltd is committed to protecting user privacy and adheres to providing all recommended safeguards protecting against cyber crime, and as such, all suspected privacy breaches are handled with the utmost care by the senior-most members of our customer service team.